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FAQ – Frequently Asked Questions

Frequently asked questions regarding this year’s call for nominations on Accessibility

Technical instructions for completing the nomination form

Who can nominate?

Everyone can submit a nomination, including self-nominations. We encourage nominations from across the business, civil, technology, academic, and public sector. If you are not nominating your own organization, we will also need the details of a contact person at the nominated organization.

Which form should you use?

An Innovative Practice is a product, program, project, or service that improves the lives of persons with disabilities. We have two separate Innovative Practice nomination forms this year – one for civil society organizations, such as NGOs, foundations, and universities, and one for businesses. Please choose the one that applies to your Innovative Practice.

If you are nominating any ICT-related project, it does not matter which sector you are from–please use the Innovative Technology nomination form.

An Innovative Policy is normally from a public sector organization, like a national or regional government body, or from organizations whose work interacts significantly with public policy, such as trade unions. Policy nominations could include laws, action plans, regulations, frameworks, or standards. 

Are all questions mandatory–do we have to fill out all questions?

Yes, each question has to be filled out. We estimate the application process taking 30 minutes of your time.

Can you jump back and forward while filling out the questionnaire?


Can you leave the nomination form and come back at a later time to complete it?

Yes, you can, using your User-ID and Password that you have received. All your entries can be saved when you move to the next question or log out.

How can you upload pictures or any other additional information?

In the final section of the form, you will be asked to upload additional information. You can upload all common file-types like such as ‘.png’ ‘.pdf’ or ‘.jpg.’ Please note, each indivdiual file is not allowed to exceed 8 MB. We encourage you to not upload your videos but instead to insert URL hyperlinks to their location i.e. YouTube or your website.

Is the nomination form available in different formats?

Yes, you can request a barrier-free Word version of the nomination form in any of the six languages.  Please submit a request with the subject line “Barrier-free nomination form | #ZeroCall22” to our office inbox:          

About the topic – Accessibility

How do we define Accessibility?

Our definition of accessibility is informed by Article 9 of the UN Convention on the Rights of Persons with Disabilities (CRPD). Subsequently, we understand and define accessibility as any measure that enables persons with disabilities to live independently and participate fully in all aspects of life. Specifically, we are seeking to identify Innovative Practices and Policies from the following accessibility sub-topics:

  • Built Environment

  • ICT – Information and Communication Technology

  • Products and Services

  • Urban Development

  • Tourism

  • Arts and Museums

  • Emergency and disaster recovery

  • Access to financial services

  • Workplace adaptation

  • Universal Design (UD)

Click here for a more comprehensive definition and explanation of our suggested themes for the 2022 Call for Nominations.

We understand that in the current circumstances, many organizations continue to face the negative externalities of the global COVID-19 pandemic. We encourage you to share with us the impact the crisis has had on your project as part of your nomination.

The Zero Project would like to know:

  • How did you react to shortened working hours? How could you ensure that a sufficient number of support personnel is available?

  • Also, if your organization has taken specific measures and key actions to ensure a Disability-Inclusive Response to COVID-19 please let us know about them as well.

  • Did you experience an decrease in revenue as a direct results of pandemic related factors?

  • What consequences did the COVID 19 pandemic have on your organization overall and what is the outlook for the next year? What strategic decision do you need to prepare for?

About your nomination

In order to be shortlisted, what does my nomination need to highlight and show?

Our international peer-review board looks at whether actual work on the ground has taken place. We cannot consider purely academic research, publications, declarations, pledges. or ideas about how to solve issues. Projects that are purely advertisement or advocacy campaigns are also not considered.

Projects have to be operational. If they have a planned end date (like in some grant-funded projects), there has to be a clear continuation plan.

Nominations that do not respect the Articles of the UN CRPD or general human rights principles (e.g. discriminating against ethnic or other minorities because of religion, language etc.) will be discarded.

A minimum number of facts about the size, growth and outcome/impact have to be provided. 

About nominating Innovative Practices

We encourage nominations from the business, civil, technology, academic, and public sector.

The Zero Project understands Civil Society to compromise of National NGO’s and/or Service Providers, International NGO’s, Disabled persons' organization’s (DPO), Social enterprises, Foundations, and Academia.

The Business Sector for us consists of startup companies, social business, small or medium sized companies, large national companies, and multinational companies. We seek nominations from these partners for both products and services, as well as internal company programs (e.g. an inclusive accessibility strategy).

Moreover, we are looking for Innovative Practices relating to ICT from all sectors, including public (Federal and Local Governments, international and national bodies), social, business or private. ICT nominations can cover all Zero Project topics, employment, accessibility, Independent Living and Political Participation as well as education.

Are there limits with regards to size or duration of the organization/the project?

No, however, our peer review board takes a close look at operational impact. Hence, recent nominations and project–that do not have a measurable impact yet–will not be considered for the shortlist. , very recently started nominations will be discarded, because most of them cannot yet give indications about their outcome or impact over the last three years.

On the other hand, nominations are often discarded by experts if they have existed for more than 10 years but have failed to grow or be replicated at all. 

About the selection criteria for Innovative Practices

What are our selection criteria for selecting Innovative Practices?

Our international peer-review board uses three key selection for evaluating all nominations:

  1. Innovation;

  2. Impact;

  3. and scalability.

What is innovation?

The nomination should be new to the target group/beneficiaries, but also to comparable target groups/beneficiaries. Thus, it will be considered innovative if a new solution is introduced to a low-income country, even if it already exists in high income countries (especially when it involves new skills to transfer it or make it work there).

What is impact?

The nomination should have measurable success in enabling accessibility for persons with disabilities, and your nomination should be as clear as possible about its outcome/impact/results. The international peer-review board will also consider the impact development over the past three years.

Please note, that this has turned out to be the most important element of the selection process for our experts.

What is scalability?

Nominations should have the potential to be replicated. Our experts will discard nominations that present solutions that cannot be scaled or expanded.

Thus, what is most important here are the following points:

  • A comprehensible description of the practice (so that experts can judge if it is easy to scale);

  • Facts about the framework that are needed for the practice in its current environment in order to be replicated;

  • Facts about prices and affordability of the product/service/program when replicated or grown outside the current area.

About nominating Innovative Policies

Why do we differentiate between Innovative Practices and Policies?

Change and improvements can be achieved by two fundamentally different means: “Change from the bottom” by initiating Innovative Practices, or “change from the top” with Innovative Policies that improve regulations, laws, standards, etc.

We ask for different information in order to evaluate Innovative Policies, and you must decide if your nomination fits better into our definition of Practice or Policy.

What do we consider a Policy?

New laws, acts, government orders or regulations, government services and programs, action plans/strategies/campaigns, the introduction of new standards or cross-sector collaboration to implement policies. There may be other innovations driven by the public sector as well. This year we are also interested in accessibility measured promoted or enacted by the public sector.

We consider Policies on an international/supranational level, on country level or also regional level, and normally only initiated by a public sector body – for example a national or regional government, ministry, public sector agency.

Under Innovative Policies this year, we are also looking for nominations from cities, municipalities, regions, or governments invested in inclusive design, a key tenant of accessibility. 

If you are a public sector agency looking to nominate an innovative technology practice, please use the ICT nomination form.

What about the evaluation criteria for Innovative Policies?

Our main criteria are again innovation, impact and scalability. In terms of impact, it is most important that the nomination has created real improvements for persons with disabilities.

It is therefore important to know that the nominated policies:

  • Are well designed and implemented;

  • have sufficient funding available to implement them;

  • and are accessible for all people with disabilities they are targeted at, including those living in rural areas, those living in institutions, those with severe disabilities, etc.

We prefer rights-based policies, where people with disabilities have been involved in all phases of policymaking.

Good luck with your nomination!

Zero Project 
For a world with zero barriers.